Phelan, Kelly Virginia. An exploratory study of knowledge, skills, and abilities (KSAs) needed in undergraduate hospitality curriculums in the convention industry / Kelly Virginia Phelan, Juline E. Mills. - 2011. // Journal of human resources in hospitality and tourism. Vol. 10 (2011), No. 1
Current convention course offerings at the top 25 ranked hospitality management undergraduate programs: an analysis of objectives, instructional delivery, and assessment methods / Kelly Virginia Phelan ... [et al.]. - 2009. // Journal of teaching in travel & tourism : the official journal of ISTTE - International Society of Travel and Tourism Educators. Vol. 9 (2009), No. 1-2
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An exploratory study of knowledge, skills, and abilities (KSAs) needed in undergraduate hospitality curriculums in the convention industry ...