Traženo po: airline delay

---

Početak        

zapisa / records: 37450 pogodaka / hits: (1 ) 1

1. Managing airline passenger satisfaction during a delay; a case study applying consumerist gap concepts ...

Laws, Eric. Managing airline passenger satisfaction during a delay; a case study applying consumerist gap concepts / Eric Laws. - 2000. // Journal of quality assurance in hospitality & tourism. Vol. 1 (2000), No. 4

---

Početak