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1. E-mail customer service in the Tunisian hotel industry ...

Gherissi-Labben, Thouraya. E-mail customer service in the Tunisian hotel industry / Thouraya Gherissi-Labben, Roland Schegg, Jamie Murphy. - 2003. // Tourism review = Revue de tourisme = Zeitschrift für Fremdenverkehr. Vol. 58 (2003), No. 2

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