Kim, Miran
      Understanding employee delight and voice from the internal marketing perspective / Miran Kim, Bonnie J. Knutson, Jaebum Han.

KST: 133-4; KST: 133-5; KST: 2221
* zaposlenici u ugostiteljstvu * posebna pitanja * hotelijerstvo
* znanstveni članak
* internal marketing * employee delight * employee voice * employee behavior * hotel industry

* employees in catering industry * special issues * hotel industry

1. Knutson, Bonnie J.
2. Han, Jaebum


U: Journal of hospitality marketing & management. Vol. 24 (2015), No. 3-4. - 260-286.

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