Daskin, Mustafa
      Antecedents of extra-role customer service behaviour: polychronicity as a moderator / Mustafa Daskin.

KST: 133-4; KST: 133-5; KST: 2221; KST: 1023CY
* zaposlenici u ugostiteljstvu * posebna pitanja * hotelijerstvo * Cipar
* znanstveni članak
* extra-role customer service behaviours * nepotism * work-family conflict * polychronicity

* employees in catering industry * special issues * hotel industry * Cyprus

U: Anatolia : an international journal of tourism and hospitality research. Vol. 26 (2015), No. 4. - 521-534.

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