Zeng, Guojun
      Knowledge sharing in a virtual community of a hotel association: from free riders to active knowledge sharers / Guojun Zeng, Huizhen Guan, Fanghong Chen.

KST: 733-1; KST: 2221; KST: 228
* WEB 2.0, blog, društvene mreže, sadržaj koji stvara korisnik (UGC - User Generated Content, User Generated Reviews i/ili User Generated Media), eWoM (od-usta-do-usta), recenzije, e-usluge * hotelijerstvo * industrija i zanatstvo
* znanstveni članak
* virtual communities * knowledge sharing * hotel industry * QQ group

* WEB 2.0, blogs, social networks, user generated content (UGC), User Generated Reviews and/or User Generated Media, eWoM, reviews, e-services * hotel industry * industry and crafts

1. Guan, Huizhen
2. Chen, Fanghong


U: Journal of China tourism research. Vol. 10 (2014), No. 1-2-3-4. - 95-119.

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