Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New Zealand, 1-24.
Attraction to hospitality companies: how processing fluency moderates value fit, 25-44.
The importance of error management culture in organizations: the impact on employee helping behaviors during service failures and recoveries in restaurants, 45-67.
The impact of supervisory support on organizational commitment, career satisfaction, and turnover intention for hospitality frontline employees, 68-89.
The use of personality styles in designing curriculum in hospitality schools, 90-105.