Liu, Qingquing
      Effect of emotional labor on emotional exhauston and work attitudes among hospitality employees in India / Neerpal Rathi, Deepti Bhatnagar, Sushanta Kumar Mishra.

KST: 133-4; KST: 133-5-1; KST: 1042
* zaposlenici u ugostiteljstvu * negativne pojave (nasilje u poduzećima, mobing i sl.) * Južna i Srednja Azija
* znanstveni članak
* emotional labor * emotional exhaustion * organizational commitment * turnover intentions * hotel employees

* employees in catering industry * negative effects (mobing etc.) * South and Central Asia

1. Madera, Juan M.


U: Journal of human resources in hospitality and tourism. Vol. 12 (2013), No. 3. - 273-290.

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