Park, Sun-Young
      The complex matter of online hotel choice / Bing Pan, Lixuan Zhang, Rob Law.

KST: 2221; KST: 733-1; KST: 733-2
* hotelijerstvo * blog, društvene mreže, sadržaj koji stvara korisnik (UGC) * umjetna inteligencija, video konferencije, virtualni svijet, roboti, mobilna tehnologija, GPS, e-mail, chat * odluke, izbor, namjere
* znanstveni članak
* hotel decision making * eyetracking * online travel agency * decision heuristics

* hotel industry * blogs, social networks, user generated content (UGC) * artificial intelligence, video conferences, virtual world, robots, mobile technology, GPS, e-mail, chat * decisions, choice, intentions

1. Allen, Jonathan P.
2. Law, Rob


U: The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 1. - 74-83.

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