An exploratory analysis of soft skill competencies needed for the hospitality industry, 313-332.
Contemporary challenges of human resource planning in tourism and hospitality organizations: a conceptual model, 333-354.
Employee gender vs. supervisor gender: gender interaction effects in employees' upward influence behavior in hotels, 355-375.
Exploring barriers that lead to the glass ceiling effect for women in the U.S. hospitality industry, 376-399.
The low level of organizational social capital in hotels - a New Zealand case study, 400-413.