Understanding tourists' in situ behavior: a cognitive chrono-ethnography study of visitors to a hot spring-resort / Muneo Kitajima ... [et al.].

KST: 81-4-1; KST: 3223-1-1; KST: 733-2; KST: 1043
* toplice * ponašanje i iskustvo potrošača * umjetna inteligencija, video konferencije, virtualni svijet, roboti, mobilna tehnologija, GPS, e-mail, chat * Sjeveroistočna Azija
* znanstveni članak
* cognitive chrono-ethnography * hot spring resort * typology * activity patterns * tourists * GPS

* spas * consumer behaviour and experience * artificial intelligence, video conferences, virtual world, robots, mobile technology, GPS, e-mail, chat * North-East Asia

1. Kitajima, Muneo
2. Tahira, Hirotsugu
3. Takahashi, Sachi
4. Midorikawa, Toshiko


U: Journal of quality assurance in hospitality & tourism. Vol. 13 (2012), No. 4. - 247-270.

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