Sign.: T-362-1
Wober, Karl W.
Benchmarking in tourism and hospitality industries : the selection of benchmarking partners / Karl W. Wöber. - Wallingford : CABI Publishing, 2002. - XIII, 261 str. ; 24 cm
ISBN 0851995535.
KST: 362-1; KST: 2221
* benchmarking * hotelijerstvo
* benchmarking * hotel industry
Inv. br.: k2013/061