LV, Qin
      Emotional labor strategies, emotional exhaustion, and turnover intention: an empirical study of Chinese hotel employees / Qin LV, Shi XU, Hui Ji.

KST: 133-4; KST: 133-5; KST: 1043
* zaposlenici u ugostiteljstvu * posebna pitanja * Sjeveroistočna Azija
* znanstveni članak
* surface acting * deep acting * automatic emotional regulation * e-recruiting * turnover intention * hotel employee(s)

* employees in catering industry * special issues * North-East Asia

1. Xu, Shi
2. Ji, Hui


U: Journal of human resources in hospitality and tourism. Vol. 11 (2012), No. 2. - 87-105.

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