Kuo, Pei-Jou
      Consumers' responses to participation and customization in food services: a cultural perspective / Pei-Jou Kuo, David A. Cranage.

KST: 221-2; KST: 3223-1-1; KST: 1051; KST: 1043
* ugostiteljstvo - posebna pitanja * ponašanje i iskustvo potrošača * Sjeverna Amerika * Istočna Azija i Pacifik
* znanstveni članak
* customer participation * customization * food services * self-serving bias * cultural orientation

* catering - specific issues * consumer behaviour and experience * North America * East Asia and the Pacific

1. Cranage, David A.


U: Journal of hospitality marketing & management. Vol. 20 (2011), No. 1-2. - 24-39.

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