Sign.: 1, TC
Journal of quality assurance in hospitality & tourism. Vol. 13 (2012), No. 1. - 2012
1.
Pyo, Sungsoo
- - urednik
Inv. br.: č2012/041-1
Online comparison shopping behavior of travel consumers
, 1-23.
Assessing the relationship between waiting services and customer satisfaction in family restaurants
, 24-36.
Service quality of Macao museums
, 37-60.
The role of individual differences in promoting front liners to become customer-oriented: a case of the hotel industry in Malaysia
, 61-79.