Mandatory cost and other cost coming from the adoption of quality certifications in the hospitlity business / M. Victoria Sanchez Rebull ... [et al.].

KST: 216-2; KST: 2411-4; KST: 2221
* kvaliteta u turizmu * iskorištenost * hotelijerstvo
* znanstveni članak
* mandatory cost * voluntary cost * quality and environmental certification * firm size * hospitality sector

* quality in tourism * occupancy rate * hotel industry

1. Sanchez Rebull, M. Victoria
2. Hernandez, Ana Beatriz
3. Banchieri, Lucia
4. Campa Planas, Fernando
5. Ginieis, Matias


U: Tourism and hospitality management OTPIS 2021. Vol. 17 (2011), No. 1. - 153-169.
Vol. 17 (2011), No. 1