Sinclair, Marta
Improving hotel eficiency through integration of service and project management cultures / Marta Sinclair, Carl Sinclair.
KST: 2221; KST: 2411-3
* hotelijerstvo * efikasnost ugostiteljskog poduzeća
* znanstveni članak
* project management * hotel operations * service orientation * project mentality * organizational change
* hotel industry * efficiency of catering enterprise
1. Sinclair, Carl
U: International journal of hospitality and tourism administration. Vol.10 (2009), No. 4. - 344-360.