Determinants of all-inclusive travel expenditure, 4-15.
The influence of corporate image, relationship marketing, and trust on purchase intention: the moderating effects of word-of.mouth, 16-34.
Loyalty programmes as a tourism service sales channel: a Spanish multi-sponsor programme case study, 35-45.
A meta-analysis of hotel performance. Continental or worldwide style?, 46-69.
Relative efficacy of organizational support and personality traits in predicting service recovery and job performances: a study of frontline employees in Turkey, 70-83.