Sun, Lucia (Bongran)
      Is there any gender effect on the relationship between service quality and word-of-mouth? / Lucia Bongran Sun, Hailin Qu.

KST: 216-2; KST: 663-1; KST: 437-2
* kvaliteta u turizmu * kontrola učinkovitosti promocije * žena u turizmu
* znanstveni članak
* gender * relational / core service quality * word-of-mouth

* quality in tourism * tourism efficacity control * gender in tourism

1. Qu, Hailin


U: Journal of travel & tourism marketing OTPIS 2021. Vol. 28 (2011), No. 2. - 210-224.

---