Sign.: 1, TC
Journal of quality assurance in hospitality & tourism. Vol. 11 (2010), No. 3
1.
Pyo, Sungsoo
- - urednik
Inv. br.: č2010/028-3
Developing a conceptual model of brand equity in the hotel industry based on Aaker's perspective
, 147-161.
Exploring visitors' experiences and intention to revisit a heritage destination: the case for Lukang, Taiwan
, 162-178.
Servicescape failure and recovery strategy in the food service industry: the effect on customer repatronization
, 179-198.
Promoting hotel service quality through managing reservationist call.handling performance
, 199-218.