Lynn, Michael
Techniques for increasing servers' tips : how generalizable are they? / Michael Lynn, Michael McCall. - 2009.
KST: 333-4
* napojnice
* znanstveni članak
* restaurant management * human resources * tipping
* tips
1. McCall, Michael
U: The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 2. - 198-208.