Sign.: 1, TC
Journal of quality assurance in hospitality & tourism. Vol. 10 (2009), No. 1
1.
Pyo, Sungsoo
- - urednik
Inv. br.: č2009/024-1
Consumer e-loyalty to online travel intermediaries
, 1-22.
Working conditions in hospitality: employees' views of the dissatisfactory hygiene factors
, 23-43.
Towards a model to measure the quality of environmental susatinability: the hospitality environmental scorecard
, 44-58.
Critical success factors and customer expectation in budget hotel segment - a case study of China
, 59-74.