Njite, David
      Theorizing consumer switching behavior: a general systems theory approach / David Njite, Woo Gon Kim, Lisa Hyunjung Kim. - 2008.

KST: 3223-1-2
* zaštita turista kao potrošača
* znanstveni članak
* system theory * consumer-switching * migration * systems control * systems adjustment * switching costs

* consumer protection

1. Kim, Woo Gon
2. Kim, Lisa Hyunjung


U: Journal of quality assurance in hospitality & tourism. Vol. 9 (2008), No. 3. - 185-218.

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