Sign.: 1, TC
Journal of quality assurance in hospitality & tourism. Vol. 9 (2008), No. 3
1.
Pyo, Sungsoo
- - urednik
Inv. br.: č2008/090-3
Theorizing consumer switching behavior: a general systems theory approach
, 185-218.
Determinants of restaurant customers' loyalty intentions: a mediating effect of relationship quality
, 219-239.
Using data envelopment analysis to evaluate efficiency: an exploratory study of the Chinese hotel industry
, 240-256.
The perceptions of graduates and students on quality of hospitality management program and future development: the case of Hong Kong
, 257-274.