Scott-Halsell, Sheila A.
      A study of emotional intelligence levels in hospitality industry professionals / Sheila A. Scott-Halsell, Shane C. Blum, Lynn Huffman.

KST: 133-4
* zaposlenici u ugostiteljstvu
* znanstveni članak
* emotional intelligence * hospitality industry * service-based industry

* employees in catering industry

1. Blum, Shane C.
2. Huffman, Lynn


U: Journal of human resources in hospitality and tourism. Vol. 7 (2008), No. 2. - 135-152.

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