Yoo, Myongjee
Value creation: the impact of strategic alliance on customer loyalty / Myonghee Yoo, Billy Bai.
KST: 4221-4; KST: 2221
* preferencije * hotelijerstvo
* znanstveni članak
* customer loyalty * hotel * strategic alliance * value creation
* preferences * hotel industry
1. Bai, Billy
U: Journal of quality assurance in hospitality & tourism. Vol. 8 (2007), No. 2. - 45-65.