Safeguarding your customers : the guest's view of hotel security / Julie Feickert ... [et al.]. - 2006.
KST: 3223-1-3
* sigurnost potrošača
* znanstveni članak
* hotel safety * hotel guest preferences
* consumer safety and security
1. Feickert, Julie
2. Verma, Rohit
3. Plaschka, Gerhard
4. Dev, Chekitan S.
U: The Cornell Hotel and restaurant administration quarterly. Vol. 47 (2006), No. 3. - 224-244.