Zhu, Tao
      The association of tourists' cultural tendencies and their perceived service quality of a Chinese travel agency / Tao Zhu, Shu Tian Cole, Jaclyn A. Card.

KST: 4322; KST: 216-2; KST: 2423-2; KST: 1043
* turizam i kultura, umjetnost * kvaliteta u turizmu * turističke agencije - detaljisti * Istočna Azija i Pacifik
* znanstveni članak
* horizontal/vertical individualism/collectivism * service quality perceptions

* tourism and culture, arts * quality in tourism * travel agents - retailers * East Asia and the Pacific

1. Tian Cole, Shu
2. Card, Jaclyn A.


U: Journal of travel & tourism marketing OTPIS 2021. Vol. 22 (2007), No. 2. - 1-13.
Vol. 22 (2007), No. 2