Ruetzler, Tanya
      The development of a university foodservice quality survey instrument: a culture different perspective / Tanya Ruetzler.

KST: 216-2; KST: 131-4; KST: 713
* kvaliteta u turizmu * obrazovanje - studenti * ankete
* znanstveni članak
* service quality attributes international students * instrument development * university foodservice * culture

* quality in tourism * education - students * surveys

U: Journal of quality assurance in hospitality & tourism. Vol. 8 (2007), No. 1. - 27-47.
Vol.   8 (2007), No. 1