Gržinić, Jasmina
      Concepts of service quality measurement in hotel industry / Jasmina Gržinić.

Prijevod naslova:
*

UDK: 379.85:(049.5)

KST: 361; KST: 31; KST: 2417
* kvaliteta u turizmu * hotelijerstvo
* stručni članak
* quality * service * hotel industry * measurement criteria

* quality in tourism * hotel industry

U: Ekonomska misao i praksa : časopis Fakulteta za turizam i vanjsku trgovinu Dubrovnik OTPIS 2019, 2021. God. 16 (2007), br. 1. - 81-98.

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