Johns, Nick
Tracking student satisfaction in an uncertain tourism education market / Nick Johns, Judy Henwood.
UDK: 338.488(495)
KST: 4221-5; KST: 131-4; KST: 216-2; KST: 1025CH
* percepcije * obrazovanje - studenti * kvaliteta u turizmu * Švicarska
* znanstveni članak * original scientific paper
* importance-performance analysis * organisational change * quality management * Switzerland
* perceptions * education - students * quality in tourism * Switzerland
1. Henwood, Judy
U: Tourism : an international interdisciplinary journal. Vol. 54 (2006), No. 4. - 345-353.