Kozak, Metin
Relationship between satisfaction and future behavior / Metin Kozak, Jay Beaman.
KST: 3223-1-1; KST: 722
* ponašanje i iskustvo potrošača * društveno-ekonomsko planiranje, prognoziranje i trendovi - metode i instrumenti
* znanstveni članak
* satisfaction * return travel * recommending * likely behavior * response variability
* consumer behaviour and experience * social and economical planning and forecasting, trends - methods and instruments
1. Beaman, Jay
U: Tourism analysis : an interdisciplinary journal. Vol. 11 (2006), No. 6. - 397-409.