Volo, Serena
A consumer-based measurement of tourism innovation / Serena Volo.
KST: 2414; KST: 3223-1-1
* tehničko-tehnološki aspekti ugostiteljskog poduzeća * ponašanje potrošača
* znanstveni članak
* innovation * tourism * experience * measurement * indicator
* technical and technological aspects of catering enterprise * consumer behaviour
U: Journal of quality assurance in hospitality & tourism. Vol. 6 (2005), No. 3-4. - 73-87.