Job satisfaction, organizational commitment, and internal service quality: a case study of Las Vegas hotel/casino industry / Billy Bai ... [et al.].

KST: 2294; KST: 2412; KST: 216-2; KST: 1051
* igračnice * unutarnja organizacija ugostiteljskog poduzeća * kvaliteta u turizmu * Sjeverna Amerika
* znanstveni članak
* job satisfaction * organizational commitment * internal service quality * hotel

* casinos, gambling * internal organization of catering enterprise * quality in tourism * North America

1. Bai, Billy
2. Brewer, K. Pearl
3. Sammons, Gail
4. Swerdlow, Skip


U: Journal of human resources in hospitality and tourism. Vol. 5 (2006), No. 2. - 37-54.

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