Sign.: 1, TC
Journal of quality assurance in hospitality & tourism. Vol. 6 (2005), No. 3-4.
1. Pyo, Sungsoo - - urednik
Inv. br.: č2005/080-3-4
Innovation in tourism, 1-6.
- The marriage between welfare services and tourism - a driving force for innovation?, 7-29.
- Leadership and innovation processes - development of products and services based on core competencies, 31-57.
- Prospects for innovation in tourism: analyzing the innovation potential throughout the tourism value chain, 59-72.
- A consumer-based measurement of tourism innovation, 73-87.
- Towards the measurement of innovation - a pilot study in the small and medium sized hotel industry, 89-112.
- An investigation of the factors affecting innovation performance in chain and independent hotels, 113-128.
- Innovative product development in hotel operations, 129-146.
- Challenges in mobile business solutions for tourist destinations - the trial case of St. Moritz, 147-162.
- Evaluating Internet portals - an empirical study of acceptance measurement based on the Austrian National Tourist Office's service portal, 163-183.
- A new tune from an old instrument: the application of SERVQUAL to a tourism service business, 185-202.