Boksberger, Philipp E.
Customer value amongst tourists: a conceptual framework and a risk-adjusted model / Philipp E. Boksberger, Stephen J. Craig-Smith.
KST: 3223-1-1
* ponašanje potrošača
* znanstveni članak
* perceived risk * customer value * risk-adjusted model * tourism services
* consumer behaviour
1. Craig-Smith, Stephen J.
U: Tourism review = Revue de tourisme = Zeitschrift für Fremdenverkehr. Vol. 61 (2006), No. 1. - 6-12.