Locus of control vs. employee empowerment and the relationship with hotel managers' job satisfaction, 1-15.
Recruiter opinion of hospitality programs: an assessment of selecteg programs, 17-33.
ACE-ing the hiring process: a customer service orientation model, 35-49.
Customer satisfaction, training and TQM: a comparative study ofWestern and Thai hotels, 51-75.
Foreign language ability: a core attribute of hospitality graduates' competency?, 77-90.
Hospitality sales and marketing executives: job satisfaction, 91-102.