Wolfe, Kara
      Identifying travel agent user segments / Kara Wolfe, Soo K. Kang, Cathy H. C. Hsu.

KST: 2422; KST: 31
* turističke agencije - djelatnost i instrumenti * istraživanje tržišta
* znanstveni članak
* travel agents * heavy users * expectations * selection criteria * service fees

* travel agencies - activities and instruments * market research

1. Kang, Soo K.
2. Hsu, Cathy H.C.


U: Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 12 (2005), No. 4. - 73-92.

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