Pyo, Sungsoo
      Choosing quality tools: 7 tools case / Sungsoo Pyo. - 2005.

KST: 216-2
* kvaliteta u turizmu
* znanstveni članak
* 7 tools * quality improvements * tourism * hospitality * problem solving

* quality in tourism

U: Journal of quality assurance in hospitality & tourism. Vol. 6 (2005), No. 1-2. - 1-8.

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