van Baaren, Rick B.
The parrot effect : how to increase tip size / Rick B. van Baaren. - 2005.
KST: 333-3
* napojnice
* znanstveni članak
* mimicry * tips * prosocial behavior
* tips
U: The Cornell Hotel and restaurant administration quarterly. Vol. 46 (2005), No. 1. - 79-84.