Analysis of hoteliers' e-commerce and information technology applications: business travelers' needs / Ronnie J. Yeh ... [et al.].

KST: 73; KST: 2221
* informatika i turizam * hotelijerstvo
* znanstveni članak
* hospitality e-commerce * hotel e-commerce and customer service * hospitality Internet applications * hotel information technology

* tourism and informatics * hotel industry

1. Yeh, Ronnie J.
2. Leong, Jerrold K.
3. Hu, Shih-Ming
4. Tsai, Henry


U: Journal of human resources in hospitality and tourism. Vol. 3 (2004), No. 2. - 101-124.

---