Gardini, Attilio
Benchmark in the conference hospitality industry / Attilio Gardini, Cristina Bernini. - 2002.
KST: 81-5-2
* kongresni turizam
* znanstveni članak
* congress tourism
* benchmarking * conference companies * business model * performance indicators * distance measure
1. Bernini, Cristina
U: Journal of quality assurance in hospitality & tourism. Vol. 3 (2002), No. 1-2. - 1-18.