Gardini, Attilio
      Benchmark in the conference hospitality industry / Attilio Gardini, Cristina Bernini. - 2002.

KST: 81-5-2
* kongresni turizam
* znanstveni članak

* congress tourism
* benchmarking * conference companies * business model * performance indicators * distance measure

1. Bernini, Cristina


U: Journal of quality assurance in hospitality & tourism. Vol. 3 (2002), No. 1-2. - 1-18.
Vol.   3 (2002), No. 1-2