Pyo, Sungsoo
      Benchmarking the benchmarks / Sungsoo Pyo.

KST: 216-2
* kvaliteta u turizmu
* znanstveni članak

* quality in tourism
* benchmarking * case studies * performance * best practices

U: Journal of quality assurance in hospitality & tourism. Vol. 2 (2001), No. 3-4. - 1-5.

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