September 11, 2001 attack on America: impact on tourism security, 1-12.
Adding psychological value to heritage tourism experiences, 13-28.
Business traveler satisfaction with hotel service encounters, 29-41.
People's perceptions of foreign hotel chains in China's market - an empirical study of the effects of country-of-origin and corporate identity, 43-65.
The effects of travel agent characteristics on the development of trust: a contingency view, 67-85.
Internet and tourism . Part VI : Priceline.com- exploring the "name of your own price" model, 97-102.