Travel agents and their survival, 1-16.
Development of a job satisfaction factor model for the lodging industry, 17-39.
Interviews as a selection tool for entry-level hospitality employees, 41-47.
The effects of year-round schools on the hospitality industry's seasonal labor force in the State of Tennessee, 49-58.
Older workers' communication satisfaction in the lodging industry, 59-73.
Sexual harassment in the hospitality industry: perceptions of restaurant employees, 75-93.