Kozak, Metin
Destination benchmarking / Metin Kozak.
KST: 3321
* destinacija
* znanstveni članak
* destination
* benchmarking * tourist satisfaction * destination competitiveness * performance improvement * British tourists * Spain * Turkey
U: Annals of Tourism Research : a Social Sciences Journal. Vol. 29 (2002), No. 2. - 497-519.