Toh, Rex S.
      Service: the key to frequent-guest programs / Rex S. Toh, Michael Y. Hu, Glenn Withiam.

KST: 333
* turističke usluge i proizvodi
* znanstveni članak

* tourist services and products

1. Hu, Michael Y.
2. Withiam, Glenn


U: The Cornell Hotel and restaurant administration quarterly. Vol. 34 (1993), No. 3. - 66-71.

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