National Tourist Offices: service quality expectations and performance, 323-336.
Role of involvement in the travel decision, 337-348.
Hotel conference managers: skills and training needs in New Zealand, 349-359.
A case study in policy success: the development of the Irish tourism industry since 1985, 363-375.
The consumer marketing revolution: the impact of IT on tourism, 376-382.
Public sector funding for theme and amusement parks through bond financing in Arizona: a case study, 383-389.
Destination marketing systems: a new role for tourist board marketing in the information age, 393-399.