Recent developments in the Taiwanese tourist industry - implications for Australia, 10-15.
The waiting experience: towards service quality in the leisure industry, 16-21.
Employee perceptions of the hotel sector in the People's Republic of China, 22-28.
Hotel managers' perceptions of upward and downward communication, 29-32.
The impact of information technology as an enabler on the hospitality industry, 33-35.
Tourism insurance in China, 35-37.
Training methods and tools in the hospitality industry: a call for innovation, 38-39.
AIDS in the US hospitality industry: recommendations for education and policy formulations, 5-9.