Prasad, Keshaw
Managing hotel brand equity : a customer-centric framework for assessing performance / Keshaw Prasad, Chekitan S. Dev. - 2000.
KST: 4221-1; KST: 2221
* percepcije * hotelijerstvo
* znanstveni članak
* perceptions * hotel industry
1. Dev, Chekitan S.
U: The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 3. - 22-31.